/* thingstodoonline.com - shared stylesheet
   Mobile-first. Breakpoints: 480, 768, 1024.
   Publication identity: sand-terracotta / Work Sans + Merriweather.
   Offer page identity: body.service-desk (bottom of file). */

:root {
  color-scheme: only light;
  --bg: #FAF6F0;
  --surface: #EFE4D4;
  --ink: #2B2118;
  --muted: #7A6A5A;
  --accent: #C2552B;
  --accent-ink: #FFFFFF;
  --hairline: #D8C9B4;
  --font-display: 'Work Sans', system-ui, -apple-system, 'Segoe UI', Roboto, sans-serif;
  --font-body: 'Merriweather', Georgia, 'Times New Roman', serif;
  --radius: 6px;
}

*, *::before, *::after { box-sizing: border-box; }

html {
  background-color: var(--bg);
  color: var(--ink);
  -webkit-text-size-adjust: 100%;
  scroll-behavior: smooth;
}

body {
  margin: 0;
  background-color: var(--bg);
  color: var(--ink);
  font-family: var(--font-body);
  font-size: clamp(1.0625rem, 1rem + 0.3vw, 1.1875rem);
  line-height: 1.75;
  overflow-wrap: break-word;
  padding-bottom: var(--cookie-h, 0px);
}

img, video, svg { max-width: 100%; }
img, video { height: auto; }

h1, h2, h3, p, ul, ol, dl, dd, figure, blockquote { margin: 0; }

a { color: var(--ink); }

:focus-visible {
  outline: 3px solid var(--accent);
  outline-offset: 3px;
}

.antialiased { -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; }

[x-cloak] { display: none !important; }
.no-alpine [x-cloak] { display: block !important; }

.sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

.wrap {
  width: 100%;
  max-width: 1200px;
  margin-inline: auto;
  padding-inline: 16px;
}

/* ---------- Masthead ---------- */

.masthead {
  background-color: var(--bg);
  color: var(--ink);
  border-bottom: 1px solid var(--ink);
}

.masthead-inner {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px 18px;
  padding-block: 14px;
}

.crest {
  order: 1;
  display: inline-flex;
  align-items: center;
  gap: 10px;
  padding: 6px 14px 6px 8px;
  border: 1px solid var(--ink);
  border-radius: 2px;
  background-color: var(--bg);
  color: var(--ink);
  text-decoration: none;
  transition: background-color 0.2s ease;
}
.crest:hover { background-color: var(--surface); }
.crest-mark { width: 36px; height: 36px; display: block; flex: none; }
.crest-text { display: block; }
.crest-name {
  display: block;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 1.1875rem;
  line-height: 1.1;
  letter-spacing: -0.01em;
}
.crest-meta {
  display: block;
  margin-top: 3px;
  font-family: var(--font-display);
  font-weight: 500;
  font-size: 0.75rem;
  line-height: 1.2;
  letter-spacing: 0.03em;
  color: var(--muted);
}

.nav-toggle {
  order: 2;
  margin-left: auto;
  min-width: 44px;
  min-height: 44px;
  padding: 0 14px;
  background-color: var(--bg);
  color: var(--ink);
  border: 1px solid var(--hairline);
  border-radius: var(--radius);
  font-family: var(--font-display);
  font-weight: 600;
  font-size: 0.9375rem;
  cursor: pointer;
  transition: background-color 0.2s ease, border-color 0.2s ease;
}
.nav-toggle:hover { background-color: var(--surface); border-color: var(--ink); }

.ad-tag {
  order: 3;
  flex-basis: 100%;
  align-self: flex-start;
  width: fit-content;
  padding-bottom: 3px;
  border-bottom: 1px solid var(--accent);
  font-family: var(--font-display);
  font-weight: 600;
  font-size: 0.8125rem;
  line-height: 1.2;
  letter-spacing: 0.02em;
  color: var(--ink);
}

.masthead-nav {
  order: 4;
  flex-basis: 100%;
  display: none;
}
.masthead-nav.is-open,
.no-alpine .masthead-nav { display: block; }
.masthead-nav ul { list-style: none; padding: 0; margin: 0; }
.masthead-nav li { border-top: 1px solid var(--hairline); }
.masthead-nav a {
  display: flex;
  align-items: center;
  min-height: 48px;
  font-family: var(--font-display);
  font-weight: 600;
  font-size: 1rem;
  color: var(--ink);
  text-decoration: none;
}
.masthead-nav a:hover {
  text-decoration: underline;
  text-decoration-color: var(--accent);
  text-decoration-thickness: 2px;
  text-underline-offset: 5px;
}

@media (min-width: 480px) {
  .wrap { padding-inline: 24px; }
  .ad-tag { order: 2; flex-basis: auto; align-self: center; }
  .nav-toggle { order: 3; }
  .masthead-nav { order: 4; }
}

@media (min-width: 768px) {
  .wrap { padding-inline: 32px; }
  .masthead-inner { flex-wrap: nowrap; padding-block: 18px; gap: 18px; }
  .nav-toggle { display: none; }
  .masthead-nav,
  .masthead-nav.is-open {
    display: block;
    order: 3;
    flex-basis: auto;
    margin-left: auto;
  }
  .masthead-nav ul { display: flex; gap: 28px; }
  .masthead-nav li { border-top: 0; }
  .masthead-nav a { min-height: 44px; font-size: 0.9375rem; }
}

@media (min-width: 1024px) {
  .wrap { padding-inline: 40px; }
}

/* ---------- Opening (full-bleed image, title below) ---------- */

.hero-media { margin: 0; }
.hero-media img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 4 / 3;
  object-fit: cover;
  object-position: 46% 28%;
  border-radius: 0;
  background-color: var(--surface);
}
.hero-caption {
  margin-top: 10px;
  font-family: var(--font-display);
  font-weight: 500;
  font-size: 0.875rem;
  line-height: 1.5;
  color: var(--muted);
}

.opening {
  background-color: var(--bg);
  color: var(--ink);
  padding-block: 0 clamp(36px, 6vw, 72px);
}
.opening-grid { display: grid; gap: 22px; padding-top: 26px; }

.opening h1 {
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(1.75rem, 1.2rem + 2.6vw, 3.25rem);
  line-height: 1.08;
  letter-spacing: -0.022em;
  text-align: left;
  text-wrap: balance;
  color: var(--ink);
}
.dek {
  font-family: var(--font-body);
  font-weight: 400;
  font-size: clamp(1.0625rem, 1rem + 0.45vw, 1.25rem);
  line-height: 1.65;
  color: var(--ink);
}
.byline {
  margin-top: 16px;
  font-family: var(--font-display);
  font-weight: 500;
  font-size: 0.875rem;
  line-height: 1.4;
  color: var(--muted);
}

@media (min-width: 768px) {
  .hero-media img { aspect-ratio: 16 / 7; object-position: 46% 30%; }
}
@media (min-width: 1024px) {
  .hero-media img { aspect-ratio: 11 / 5; object-position: 50% 70%; }
  .opening-grid {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    column-gap: 72px;
    align-items: end;
    padding-top: 40px;
  }
}

/* ---------- Story bands ---------- */

.band {
  background-color: var(--bg);
  color: var(--ink);
  padding-block: clamp(44px, 7vw, 96px);
}
.band--tint { background-color: var(--surface); }
.band-inner {
  width: 100%;
  max-width: 1200px;
  margin-inline: auto;
  padding-inline: 16px;
}
@media (min-width: 480px) { .band-inner { padding-inline: 24px; } }
@media (min-width: 768px) { .band-inner { padding-inline: 32px; } }
@media (min-width: 1024px) { .band-inner { padding-inline: 40px; } }

.section + .section { margin-top: clamp(40px, 6vw, 72px); }

.ordinal {
  display: block;
  margin-bottom: 6px;
  font-family: var(--font-display);
  font-weight: 600;
  font-size: clamp(2.75rem, 2rem + 3vw, 4.5rem);
  line-height: 1;
  letter-spacing: -0.04em;
  font-variant-numeric: tabular-nums;
  color: var(--muted);
}

.section h2 {
  max-width: 600px;
  margin-bottom: 22px;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(1.5rem, 1.2rem + 1.3vw, 2.125rem);
  line-height: 1.15;
  letter-spacing: -0.016em;
  color: var(--ink);
  text-wrap: balance;
}

.prose { max-width: 600px; }
.prose p { margin-bottom: 1.25em; }
.prose p:last-child { margin-bottom: 0; }
.prose a:not(.cta-link),
.legal-body a {
  color: var(--ink);
  text-decoration: underline;
  text-decoration-color: var(--accent);
  text-decoration-thickness: 2px;
  text-underline-offset: 4px;
  transition: background-color 0.2s ease;
}
.prose a:not(.cta-link):hover,
.legal-body a:hover { background-color: rgba(194, 85, 43, 0.12); }

.prose h3 {
  margin: 1.8em 0 0.5em;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 1.1875rem;
  line-height: 1.3;
  color: var(--ink);
}
.prose ul { margin: 0 0 1.25em; padding-left: 1.25em; }
.prose li { margin-bottom: 0.5em; }
.prose li::marker { color: var(--accent); }

@media (min-width: 1024px) {
  .section {
    display: grid;
    grid-template-columns: 96px minmax(0, 600px) minmax(0, 1fr);
    column-gap: 40px;
    align-items: start;
  }
  .ordinal { grid-column: 1; grid-row: 1; justify-self: end; margin: -4px 0 0; }
  .section h2 { grid-column: 2; grid-row: 1; }
  .section > .prose,
  .section > .figure--text { grid-column: 2; }
  .section > .figure--wide { grid-column: 2 / 4; }
  .section > .figure--full { grid-column: 1 / 4; }
}

/* ---------- Figures ---------- */

.figure { margin: 2rem 0; }
.figure img {
  display: block;
  width: 100%;
  height: auto;
  border-radius: var(--radius);
  background-color: var(--surface);
}
.media-frame {
  position: relative;
  aspect-ratio: 40 / 21;
  overflow: hidden;
  border-radius: var(--radius);
  background-color: var(--surface);
}
.media-frame video {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}
.figcap {
  margin-top: 10px;
  max-width: 600px;
  font-family: var(--font-display);
  font-weight: 500;
  font-size: 0.875rem;
  line-height: 1.5;
  color: var(--muted);
}
.band--tint .figcap { color: var(--ink); }

@media (min-width: 1024px) {
  .figure { margin: 2.25rem 0; }
  .figure--wide .media-frame { aspect-ratio: 16 / 7; }
  .figure--full img { aspect-ratio: 2 / 1; object-fit: cover; object-position: 50% 40%; }
  .figure--text img { aspect-ratio: 4 / 3; object-fit: cover; }
}

/* ---------- Call to action: bold text link with trailing arrow ---------- */

.cta-line { margin-top: 2rem; }
.cta-link {
  display: inline-block;
  min-height: 44px;
  padding: 8px 0;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(1.2rem, 1.1rem + 0.4vw, 1.375rem);
  line-height: 1.3;
  color: var(--accent);
  text-decoration: none;
}
.cta-link span {
  text-decoration: none;
  text-decoration-thickness: 2px;
  text-underline-offset: 5px;
}
.cta-link:hover span { text-decoration: underline; }
.cta-arrow {
  display: inline-block;
  vertical-align: -0.2em;
  margin-left: 0.45em;
  width: 1.15em;
  height: 1.15em;
  fill: none;
  stroke: currentColor;
  stroke-width: 2.4;
  stroke-linecap: round;
  stroke-linejoin: round;
  transition: transform 0.2s ease;
}
.cta-link:hover .cta-arrow,
.cta-link:focus-visible .cta-arrow { transform: translateX(5px); }

/* ---------- Aside and Q&A ---------- */

.aside-note {
  margin: 2rem 0;
  padding: 22px 22px 10px;
  background-color: var(--surface);
  color: var(--ink);
  border-radius: var(--radius);
}
.aside-title {
  margin-bottom: 0.75rem;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 1.0625rem;
  line-height: 1.3;
}
.aside-note ul { margin: 0; padding-left: 1.2em; }
.aside-note li { margin-bottom: 0.7em; font-size: 1rem; line-height: 1.6; }
.aside-note li::marker { color: var(--accent); }

.qa {
  margin: 1.9rem 0;
  padding-left: 18px;
  border-left: 2px solid var(--accent);
}
.qa-q {
  margin: 0 0 0.55rem !important;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 1.1875rem;
  line-height: 1.3;
  color: var(--ink);
}
.qa p { margin-bottom: 1em; }
.qa p:last-child { margin-bottom: 0; }

/* ---------- Footer ---------- */

.footer {
  background-color: var(--surface);
  color: var(--ink);
  border-top: 1px solid var(--ink);
  padding-block: clamp(40px, 6vw, 72px) clamp(32px, 5vw, 56px);
}
.footer-inner {
  width: 100%;
  max-width: 1200px;
  margin-inline: auto;
  padding-inline: 16px;
}
@media (min-width: 480px) { .footer-inner { padding-inline: 24px; } }
@media (min-width: 768px) { .footer-inner { padding-inline: 32px; } }
@media (min-width: 1024px) { .footer-inner { padding-inline: 40px; } }

.closing-note {
  max-width: 800px;
  font-family: var(--font-body);
  font-size: 1rem;
  line-height: 1.75;
  color: var(--ink);
}
.footer-rule {
  margin: 28px 0 14px;
  border: 0;
  border-top: 1px solid rgba(43, 33, 24, 0.3);
}
.page-links ul {
  display: flex;
  flex-wrap: wrap;
  gap: 0 24px;
  margin: 0;
  padding: 0;
  list-style: none;
}
.page-links a {
  display: inline-flex;
  align-items: center;
  min-height: 44px;
  font-family: var(--font-display);
  font-weight: 600;
  font-size: 0.9375rem;
  color: var(--ink);
  text-decoration: underline;
  text-decoration-color: var(--accent);
  text-decoration-thickness: 2px;
  text-underline-offset: 4px;
}
.page-links a:hover { background-color: rgba(194, 85, 43, 0.14); }

.imprint { margin-top: 18px; }
.imprint-title {
  margin-bottom: 12px;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 0.9375rem;
  color: var(--ink);
}
.imprint-list { display: grid; gap: 10px 40px; margin: 0; }
.imprint-list div { display: block; }
.imprint-list dt {
  font-family: var(--font-display);
  font-weight: 600;
  font-size: 0.875rem;
  line-height: 1.4;
  color: var(--ink);
}
.imprint-list dd {
  font-family: var(--font-body);
  font-size: 0.9375rem;
  line-height: 1.6;
  color: var(--ink);
}
@media (min-width: 768px) {
  .imprint-list { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}
@media (min-width: 1024px) {
  .imprint-list { grid-template-columns: repeat(3, minmax(0, 1fr)); }
}

/* ---------- Cookie notice ---------- */

.cookie-bar {
  position: fixed;
  left: 0;
  right: 0;
  bottom: 0;
  z-index: 60;
  background-color: var(--bg);
  color: var(--ink);
  border-top: 1px solid var(--ink);
  padding: 16px;
}
.cookie-bar[hidden] { display: none; }
.cookie-inner {
  max-width: 1200px;
  margin-inline: auto;
  display: grid;
  gap: 12px;
}
.cookie-text {
  font-family: var(--font-display);
  font-size: 0.9375rem;
  line-height: 1.55;
  color: var(--ink);
}
.cookie-actions { display: flex; flex-wrap: wrap; align-items: center; gap: 4px 20px; }
.cookie-actions a {
  display: inline-flex;
  align-items: center;
  min-height: 44px;
  font-family: var(--font-display);
  font-weight: 600;
  font-size: 0.9375rem;
  color: var(--ink);
  text-decoration: underline;
  text-decoration-color: var(--accent);
  text-decoration-thickness: 2px;
  text-underline-offset: 4px;
}
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 48px;
  padding: 0 24px;
  background-color: var(--accent);
  color: var(--accent-ink);
  border: 2px solid var(--accent);
  border-radius: var(--radius);
  font-family: var(--font-display);
  font-weight: 600;
  font-size: 1rem;
  line-height: 1.2;
  cursor: pointer;
  text-decoration: none;
  transition: background-color 0.2s ease, color 0.2s ease, border-color 0.2s ease;
}
.btn:hover { background-color: var(--ink); border-color: var(--ink); color: var(--accent-ink); }
.btn[disabled] { opacity: 0.45; cursor: not-allowed; }
.btn[disabled]:hover { background-color: var(--accent); border-color: var(--accent); }
@media (min-width: 768px) {
  .cookie-bar { padding: 18px 32px; }
  .cookie-inner { grid-template-columns: minmax(0, 1fr) auto; align-items: center; gap: 28px; }
}

/* ---------- Legal and about pages ---------- */

.legal-head { padding-block: clamp(36px, 6vw, 72px) 0; }
.legal-head h1 {
  max-width: 760px;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(1.875rem, 1.4rem + 2.2vw, 3rem);
  line-height: 1.1;
  letter-spacing: -0.02em;
  color: var(--ink);
  text-wrap: balance;
}
.policy-dates {
  margin-top: 16px;
  font-family: var(--font-display);
  font-weight: 500;
  font-size: 0.9375rem;
  line-height: 1.5;
  color: var(--muted);
}
.legal-body { padding-block: clamp(32px, 5vw, 64px) clamp(48px, 8vw, 96px); }
.legal-body .section h2 { font-size: clamp(1.3125rem, 1.15rem + 0.8vw, 1.625rem); }
.legal-body .ordinal { font-size: clamp(1.75rem, 1.4rem + 1.4vw, 2.75rem); }

.timeline {
  list-style: none;
  margin: 1.5rem 0 1.25rem;
  padding: 0 0 0 26px;
  border-left: 2px solid var(--accent);
}
.timeline li { position: relative; margin-bottom: 1.6rem; }
.timeline li:last-child { margin-bottom: 0; }
.timeline li::before {
  content: "";
  position: absolute;
  left: -34px;
  top: 0.6em;
  width: 12px;
  height: 12px;
  border-radius: 50%;
  background-color: var(--bg);
  border: 2px solid var(--accent);
}
.tl-label {
  display: block;
  margin-bottom: 0.2rem;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 1.125rem;
  color: var(--ink);
}

/* =====================================================================
   OFFER PAGE IDENTITY - body.service-desk
   A working desk: espresso header band, white diagnostic card,
   Work Sans throughout, rounded 14px surfaces.
   ===================================================================== */

.service-desk {
  background-color: #FAF6F0;
  color: #2B2118;
  font-family: var(--font-display);
  font-size: 1rem;
  line-height: 1.65;
}

.service-desk .desk-bar { background-color: #2B2118; color: #FAF6F0; }
.service-desk .desk-bar-inner {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding-block: 12px;
}
.service-desk .crest { order: 0; }
.service-desk .desk-back {
  display: inline-flex;
  align-items: center;
  min-height: 44px;
  font-weight: 600;
  font-size: 0.9375rem;
  color: #FAF6F0;
  text-decoration: underline;
  text-decoration-color: #C2552B;
  text-decoration-thickness: 2px;
  text-underline-offset: 5px;
}
.service-desk .desk-back:hover { background-color: rgba(250, 246, 240, 0.12); }
.service-desk .desk-bar :focus-visible,
.service-desk .desk-copy :focus-visible { outline-color: #FAF6F0; }

.service-desk .desk-hero {
  background-color: #2B2118;
  color: #FAF6F0;
  padding-block: 12px 40px;
}
.service-desk .desk-hero-inner { display: grid; gap: 32px; }
.service-desk .desk-kicker {
  display: inline-block;
  margin-bottom: 14px;
  padding-bottom: 3px;
  border-bottom: 1px solid #C2552B;
  font-weight: 600;
  font-size: 0.8125rem;
  letter-spacing: 0.02em;
  color: #EFE4D4;
}
.service-desk .desk-copy h1 {
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(1.75rem, 1.3rem + 2vw, 2.875rem);
  line-height: 1.1;
  letter-spacing: -0.02em;
  color: #FAF6F0;
  text-wrap: balance;
}
.service-desk .desk-lead {
  margin-top: 16px;
  max-width: 34rem;
  font-size: clamp(1rem, 0.95rem + 0.3vw, 1.1875rem);
  line-height: 1.6;
  color: #EFE4D4;
}
.service-desk .desk-points { list-style: none; margin: 24px 0 0; padding: 0; display: grid; gap: 14px; }
.service-desk .desk-points li {
  display: grid;
  grid-template-columns: 28px minmax(0, 1fr);
  gap: 12px;
  align-items: start;
  font-size: 1rem;
  color: #FAF6F0;
}
.service-desk .desk-points svg {
  width: 26px;
  height: 26px;
  fill: none;
  stroke: #EFE4D4;
  stroke-width: 1.8;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.service-desk .desk-card {
  background-color: #FFFFFF;
  color: #2B2118;
  border-radius: 14px;
  padding: 20px 18px 24px;
  box-shadow: 0 14px 36px rgba(0, 0, 0, 0.28);
}
.service-desk .desk-card h2 {
  font-weight: 700;
  font-size: 1.3125rem;
  line-height: 1.25;
  letter-spacing: -0.01em;
  color: #2B2118;
}
.service-desk .desk-card-sub { margin-top: 4px; font-size: 0.9375rem; color: #5E4F40; }
.service-desk .desk-progress {
  margin: 16px 0 6px;
  height: 6px;
  border-radius: 999px;
  background-color: #EFE4D4;
  overflow: hidden;
}
.service-desk .desk-progress-bar {
  height: 100%;
  width: 0;
  border-radius: 999px;
  background-color: #C2552B;
  transition: width 0.35s ease;
}
.service-desk .desk-count { font-weight: 600; font-size: 0.875rem; color: #5E4F40; margin-bottom: 14px; }

.service-desk fieldset { border: 0; margin: 0; padding: 0; min-width: 0; }
.service-desk .q-legend {
  display: block;
  width: 100%;
  padding: 0;
  margin-bottom: 14px;
  font-weight: 600;
  font-size: clamp(1.125rem, 1.05rem + 0.4vw, 1.3125rem);
  line-height: 1.35;
  color: #2B2118;
}
.service-desk .q-legend:focus { outline: none; }
.service-desk .q-options { display: grid; gap: 10px; }
.service-desk .q-option { position: relative; display: block; cursor: pointer; }
.service-desk .q-option input {
  position: absolute;
  opacity: 0;
  width: 100%;
  height: 100%;
  margin: 0;
  cursor: pointer;
}
.service-desk .q-option span {
  display: flex;
  align-items: center;
  gap: 12px;
  min-height: 52px;
  padding: 10px 14px;
  border: 1.5px solid #D8C9B4;
  border-radius: 10px;
  background-color: #FFFFFF;
  font-size: 1rem;
  line-height: 1.4;
  color: #2B2118;
  transition: border-color 0.2s ease, background-color 0.2s ease;
}
.service-desk .q-option span::before {
  content: "";
  flex: none;
  width: 20px;
  height: 20px;
  border-radius: 50%;
  border: 2px solid #7A6A5A;
  background-color: #FFFFFF;
  transition: border-color 0.2s ease, box-shadow 0.2s ease, background-color 0.2s ease;
}
.service-desk .q-option:hover span { background-color: #FAF6F0; border-color: #7A6A5A; }
.service-desk .q-option input:checked + span { background-color: #FAF6F0; border-color: #C2552B; }
.service-desk .q-option input:checked + span::before {
  border-color: #C2552B;
  background-color: #C2552B;
  box-shadow: inset 0 0 0 3px #FFFFFF;
}
.service-desk .q-option input:focus-visible + span { outline: 3px solid #C2552B; outline-offset: 2px; }

.service-desk .q-step { margin: 0; }
.service-desk .q-contact { margin-top: 4px; }
.service-desk .q-nav { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin-top: 20px; }
.service-desk .btn { min-height: 52px; border-radius: 10px; font-size: 1.0625rem; padding: 0 26px; }
.service-desk .btn--block { width: 100%; }
.service-desk .link-btn {
  min-height: 44px;
  padding: 0 4px;
  background: none;
  border: 0;
  font-family: var(--font-display);
  font-weight: 600;
  font-size: 0.9375rem;
  color: #2B2118;
  text-decoration: underline;
  text-decoration-color: #C2552B;
  text-decoration-thickness: 2px;
  text-underline-offset: 4px;
  cursor: pointer;
}
.service-desk .link-btn:hover { background-color: rgba(194, 85, 43, 0.12); }

.service-desk .q-summary {
  margin: 14px 0 20px;
  padding: 14px 16px;
  border-radius: 10px;
  background-color: #FAF6F0;
}
.service-desk .q-summary-title { font-weight: 700; font-size: 0.9375rem; margin-bottom: 8px; }
.service-desk .q-summary dl { margin: 0 0 6px; display: grid; gap: 8px; }
.service-desk .q-summary dt { font-size: 0.8125rem; font-weight: 600; color: #5E4F40; line-height: 1.35; }
.service-desk .q-summary dd { font-size: 0.9375rem; line-height: 1.4; margin: 0; }

.service-desk .field { display: block; margin-bottom: 16px; }
.service-desk .field-label { display: block; margin-bottom: 6px; font-weight: 600; font-size: 0.9375rem; color: #2B2118; }
.service-desk .field-input {
  display: block;
  width: 100%;
  min-height: 52px;
  padding: 10px 14px;
  background-color: #FFFFFF;
  color: #2B2118;
  border: 1.5px solid #7A6A5A;
  border-radius: 10px;
  font-family: var(--font-display);
  font-size: 1rem;
  line-height: 1.4;
  appearance: none;
  -webkit-appearance: none;
  transition: border-color 0.2s ease, box-shadow 0.2s ease;
}
.service-desk select.field-input {
  background-image: linear-gradient(45deg, transparent 50%, #2B2118 50%), linear-gradient(135deg, #2B2118 50%, transparent 50%);
  background-position: calc(100% - 22px) 50%, calc(100% - 16px) 50%;
  background-size: 6px 6px, 6px 6px;
  background-repeat: no-repeat;
  padding-right: 40px;
}
.service-desk .field-input:hover { border-color: #2B2118; }
.service-desk .field-input:focus { outline: none; border-color: #C2552B; box-shadow: 0 0 0 3px rgba(194, 85, 43, 0.3); }
.service-desk .field-input[aria-invalid="true"] { border-color: #A3361A; }
.service-desk .field-error { margin-top: 6px; font-size: 0.875rem; font-weight: 500; color: #A3361A; }

.service-desk .consent {
  display: grid;
  grid-template-columns: 24px minmax(0, 1fr);
  gap: 12px;
  align-items: start;
  margin-bottom: 18px;
  font-size: 0.9375rem;
  line-height: 1.55;
  color: #2B2118;
}
.service-desk .consent input { width: 24px; height: 24px; margin: 2px 0 0; accent-color: #C2552B; cursor: pointer; }
.service-desk .consent a { color: #2B2118; text-decoration-color: #C2552B; text-decoration-thickness: 2px; text-underline-offset: 3px; }
.service-desk .hp { position: absolute; left: -9999px; width: 1px; height: 1px; overflow: hidden; }

.service-desk .outcome {
  display: none;
  margin-bottom: 8px;
  padding: 18px;
  border-radius: 10px;
  background-color: #EFE4D4;
  color: #2B2118;
}
.service-desk .outcome:target { display: block; }
.service-desk .outcome h3 { font-size: 1.1875rem; line-height: 1.3; margin-bottom: 6px; }
.service-desk .outcome p { font-size: 1rem; }

.service-desk .desk-section { padding-block: clamp(40px, 6vw, 80px); background-color: #FAF6F0; color: #2B2118; }
.service-desk .desk-section--tint { background-color: #EFE4D4; }
.service-desk .desk-section h2 {
  max-width: 40rem;
  font-weight: 700;
  font-size: clamp(1.5rem, 1.2rem + 1.3vw, 2.125rem);
  line-height: 1.15;
  letter-spacing: -0.016em;
  margin-bottom: 8px;
}
.service-desk .desk-intro { max-width: 40rem; margin-bottom: 28px; font-size: 1.0625rem; color: #2B2118; }
.service-desk .desk-grid { display: grid; gap: 16px; }
.service-desk .desk-item { padding: 22px; border-radius: 14px; background-color: #FFFFFF; color: #2B2118; }
.service-desk .desk-item svg {
  width: 30px;
  height: 30px;
  margin-bottom: 12px;
  fill: none;
  stroke: #C2552B;
  stroke-width: 1.8;
  stroke-linecap: round;
  stroke-linejoin: round;
}
.service-desk .desk-item h3 { font-size: 1.125rem; line-height: 1.3; margin-bottom: 6px; }
.service-desk .desk-item p { font-size: 1rem; }

.service-desk .desk-steps { list-style: none; margin: 0; padding: 0 0 0 26px; border-left: 2px solid #C2552B; max-width: 40rem; }
.service-desk .desk-steps li { position: relative; margin-bottom: 24px; }
.service-desk .desk-steps li:last-child { margin-bottom: 0; }
.service-desk .desk-steps li::before {
  content: "";
  position: absolute;
  left: -34px;
  top: 0.45em;
  width: 12px;
  height: 12px;
  border-radius: 50%;
  background-color: #EFE4D4;
  border: 2px solid #C2552B;
}
.service-desk .desk-steps strong { display: block; font-size: 1.125rem; margin-bottom: 2px; }
.service-desk .desk-note { max-width: 40rem; font-size: 1.0625rem; margin-bottom: 1em; }
.service-desk .desk-note:last-child { margin-bottom: 0; }
.service-desk .desk-note a { color: #2B2118; text-decoration-color: #C2552B; text-decoration-thickness: 2px; text-underline-offset: 4px; }

.service-desk .footer { font-family: var(--font-body); }

@media (min-width: 480px) {
  .service-desk .desk-card { padding: 24px 24px 28px; }
}
@media (min-width: 768px) {
  .service-desk .desk-hero { padding-block: 20px 56px; }
  .service-desk .desk-card { padding: 30px 32px 34px; }
  .service-desk .desk-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 20px; }
  .service-desk .q-options { grid-template-columns: minmax(0, 1fr); }
}
@media (min-width: 1024px) {
  .service-desk .desk-hero-inner {
    grid-template-columns: minmax(0, 5fr) minmax(0, 6fr);
    column-gap: 64px;
    align-items: start;
    padding-top: 28px;
  }
  .service-desk .desk-copy { position: sticky; top: 24px; }
}